Shipping policy
Shipping Policy
ELLCOTT | ellcott.com | support@ellcott.com
Last updated: November 7, 2026
Order Processing
Our fulfillment team generally takes up to 48 hours to process orders and prepare them for the shipping carrier, based on our currently stated processing timeframe. Processing time is separate from shipping transit time.
Estimated Shipping Times
United States: 4–14 days
United Kingdom: 4–10 days
Canada: 4–13 days
Australia: 3–7 days
Europe: 4–11 days
Other destinations: 4–12 days
Important Delivery Information
These are estimated shipping windows, not guaranteed arrival dates. Actual delivery may vary due to carrier operations, customs, weather, holidays, local conditions, and other circumstances outside our control.
Shipping availability and any applicable charges are shown at checkout before an order is completed. Customers are responsible for reviewing their shipping details carefully.
Order Tracking
When your order ships, we will send a shipping confirmation email with available tracking information and instructions. You can also visit https://ellcott.com/pages/track-your-order for guidance on locating your tracking details.
Delivery Questions
If you have a question about an order or shipping update, contact support@ellcott.com with your order number and the email address used at checkout.