ELLCOTT  |  ellcott.com  |  support@ellcott.com

Last updated: November 7, 2026

Get in Touch

We’re here to help with questions about products, orders, shipping, returns, and your shopping experience at Ellcott. Please contact our support team using the details below.

Business and Customer Support

Store name: Ellcott

Website: https://ellcott.com

Customer support email: support@ellcott.com

Contact page: https://ellcott.com/pages/contact

Order-Related Inquiries

For assistance with an existing order, please include your order number, the email address used at checkout, and a brief description of your question. For a damaged, defective, or incorrect item, include relevant photos where available.

Returns and Refunds

To request a return or discuss a refund, email support@ellcott.com before sending any items back. Our team will provide the applicable return instructions and return address. Please review our Refund Policy for eligibility, timelines, and other conditions: https://ellcott.com/policies/refund-policy.

Shipping and Order Tracking

Shipping updates and tracking details, when available, are sent to the email address associated with your order. You may also visit https://ellcott.com/pages/track-your-order or contact support@ellcott.com for help. Shipping estimates and conditions are described at https://ellcott.com/policies/shipping-policy.

Privacy Questions

For questions or requests relating to personal information, contact support@ellcott.com. For details, see https://ellcott.com/policies/privacy-policy.

Note: Ellcott does not publish a customer service telephone number or physical return address in this document. Please contact our team for the appropriate return instructions before shipping a return.